FAQ

Frequently Asked Questions

How long does shipping take?
Orders are typically delivered within 5–12 business days in the United States.

Do you offer free shipping?
Yes. We offer free shipping on all eligible U.S. orders.

Can I return my order?
Yes. Returns are accepted within 30 days of delivery.

When will I receive my refund?
Approved refunds are processed within 7 business days after we receive and inspect the returned item.

How can I contact customer support?
Email us at services@dogorbit.com or call +1 (332) 256-8356.