Refund policy
At DogOrbit, we want you to shop with confidence. If you are not completely satisfied with your purchase, we're here to help.
Returns
- We accept returns within 30 days of delivery.
- Items must be unused, in their original condition, and include the original packaging whenever possible.
- To start a return, please contact us before sending your item back.
Refunds
- After we receive and inspect your returned item, we will notify you of the approval status.
- Approved refunds are processed within 7 business days to your original payment method.
- Shipping fees are non-refundable unless the return is due to our error or a defective product.
Contact
Email: services@dogorbit.com